Policy Details
Booking Policy
Outlines the overall terms of hiring The Party Studio, including responsibilities of the booker, use of the venue, and agreement to all related policies.
Party Studio Rules
Sets clear expectations for how the studio and equipment should be used, helping keep the space safe, respectful, and enjoyable for everyone.
Adult Supervision Policy
Purpose: Critical for an unmanned venue
Covers:
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no staff supervision
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adults responsible for children at all times
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applies during setup, play, and pack‑down
Clean‑Up & Reset Policy
Details our leave‑as‑you‑found‑it approach, including expectations for tidying, returning equipment, and leaving the studio ready for the next guests.
Damage, Loss & Card‑on‑File Policy
Clarifies responsibility for damage, loss, or excessive cleaning, and explains how charges may be applied if costs are incurred.
Cancellation Policy
Explains how and when bookings can be cancelled or changed, including our 7‑day notice period for refunds or rescheduling.
Late Arrival & Overrun Policy
Covers:
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booking time starts as booked
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no extensions without approval
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charges for overruns if applicable
Access and Exit Policy
Covers how to access the studio, use of entry codes, booking times, and expectations around arrival and departure.
Safeguarding & Lost Child Policy
Purpose: Reassurance & best practice
Covers:
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parent responsibility
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what to do if a child becomes separated
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emergency contact process
Accident, Incident & First Aid Policy
Purpose: Insurance & compliance
Covers:
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first aid availability
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accident reporting
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emergency procedures
Fire Safety & Emergency Evacuation Policy
Covers:
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evacuation procedure
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exits
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assembly point
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alarms
Music & Noise Policy
Covers:
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self‑serve music
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reasonable volume
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consideration for neighbours
Food, Drink & Allergy Policy
Covers:
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food brought in by guests
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no food provided by venue
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allergy responsibility
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hot drinks / prohibited items
CCTV & Data Protection Policy
Covers:
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CCTV use
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purpose (security only)
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data retention
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access to footage
Complaints & Feedback Policy
Covers:
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how to raise concerns
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response timeframe
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escalation process
Privacy Policy (website)
Covers:
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customer data
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booking systems
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mailing lists
Capacity Details
Covers:
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Room capacity.
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Recommended details